Privacy Policy

Welcome to Indyloom’s Privacy Policy. This document outlines how we collect, use, share, and protect your personal information when you interact with our website, mobile application, or any other services offered by Indyloom. We are committed to safeguarding your privacy and ensuring the security of your personal data. By using our services, you agree to the terms outlined in this Privacy Policy.

Information we collect

We may collect various types of information from you when you interact with our platform, including:

  • Personal information – Such as your name, email address, phone number, shipping address, and payment details when you make a purchase.
  • Device information – Including your IP address, browser type, device type, and operating system.
  • Usage information – Such as your interactions with our website, pages visited, products viewed, and actions taken.
  • Location information – If you choose to enable location services on your device, we may collect your geographical location.

How we use your information

We use the information we collect for the following purposes:

  • Providing services – To process your orders, deliver products, and provide customer support.
  • Personalization – To tailor your experience, recommend products, and display relevant content.
  • Communication – To send you updates about your orders, promotions, and newsletters if you opt-in to receive them.
  • Analytics – To analyze trends, track user activity, and improve our website and services.
  • Security – To protect our platform, prevent fraud, and ensure the safety of our users.

Sharing your information

We may share your information with third parties in the following circumstances:

  • Service providers – we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
  • Legal compliance – we may disclose your information to comply with applicable laws, regulations, or legal processes.
  • Business transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data security

We take the security of your personal information seriously and employ various measures to protect it from unauthorized access, alteration, or disclosure. These measures include encryption, secure server infrastructure, and regular security audits.

Your rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You also have the right to opt-out of receiving marketing communications from us.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver targeted advertisements. By using our website, you consent to the use of these technologies.

Children’s privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or contacting you directly.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at +91 87772 04948 or indyloom.kolkata@gmail.com.

Thank you for choosing Indyloom. Your privacy and trust are important to us.